Privacy Policy
Last Updated: April 2026
Overview
The Bob Haddock Troop and Family Support Foundation ("we," "us," or "our") is committed to protecting the privacy of every person who visits our website at www.bobhaddock.com. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website, you agree to the practices described in this policy. We take privacy seriously, especially given the sensitive nature of the community we serve. Military families, veterans, and service members trust us with their stories and their needs, and we honor that trust in every aspect of how we operate, including how we handle your information online.
Information We Collect
We may collect the following types of information when you visit or interact with our website:
Information You Provide Directly
When you contact us, donate, submit a success story, or fill out any form on our website, you may provide us with personal information including your name, email address, phone number, mailing address, and any additional information you choose to share with us in a message or submission.
Donation Information
When you make a donation through our website, payment information is processed securely through our third party payment processor. We do not store or have access to your full credit card or banking information.
Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies and similar technologies, including your IP address, browser type, device type, pages visited, and time spent on our site. This information is used to understand how visitors use our website and to improve your experience.
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide the support or resources you have requested.
Process donations and send donation confirmations and tax receipts.
Share success stories that have been voluntarily submitted to us for publication.
Send occasional updates, newsletters, or information about our programs and events if you have opted in to receive communications from us.
Improve our website and better understand how our community engages with our content.
Comply with legal obligations as required.
We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes. Ever.
Cookies
Our website may use cookies (small text files stored on your device) to improve your browsing experience and analyze site traffic. You can choose to disable cookies through our Manage Cookies banner at any time. Please note that disabling cookies may affect the functionality of certain parts of our website.
Third Party Services
Our website may use third party tools and services including but not limited to payment processors, analytics platforms, and email service providers. These third parties have their own privacy policies governing how they handle your information. We encourage you to review their policies. We are not responsible for the privacy practices of third party websites linked from our site.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you have concerns about the security of your information, please contact us directly.
Your Rights
You have the right to:
Request access to the personal information we hold about you.
Request that we correct or update inaccurate information.
Request that we delete your personal information, subject to any legal obligations we may have to retain it.
Opt out of any communications from us at any time by contacting us directly or using the unsubscribe link in any email we send.
To exercise any of these rights, please reach out to us using the contact information below.
Children's Privacy
Our website is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please don't hesitate to reach out:
We are committed to handling your information with the same care, integrity, and respect that guides everything we do at the Bob Haddock Troop and Family Support Foundation.